BAKIR, Mahmut; ATALIK, Özlem. Application of Fuzzy AHP and Fuzzy MARCOS Approach for the Evaluation of E-Service Quality in the Airline Industry. Decision Making: Applications in Management and Engineering, [S. l.], v. 4, n. 1, p. 127–152, 2021. DOI: 10.31181/dmame2104127b. Disponível em: https://mail.dmame-journal.org/index.php/dmame/article/view/171. Acesso em: 15 nov. 2024.